Filed under Social media

Twitter: Chinese whispers gone wrong?

This week I’m back at Red, helping out for two weeks and hopefully getting some work done on my dissertation.

Around lunchtime today we all received an email flagged as ‘high importance’ that informed us there had been a shooting at Oxford Circus, and the gunmen were on the loose.

rumour160304Following such an email, we were asked to remain inside until the ‘all clear’ had been given, or the email had been proven as a hoax.

I immediately decided to investigate, Googling the shootings, checking BBC News and Sky News to see if this ‘breaking news’ had been broadcast. There was nothing.

Twitter however was a very different story. Every few seconds the same messages were retweeted "shooting in Oxford Circus" "gunmen on the loose, stay safe" etc. etc.  People everywhere had picked up on the story, and thanks to the retweet function, broadcast it for their own followers to see.

It’s easy to see how it got out of control- but where did it come from, and was it true? Well the simplest answer first- no, it wasn’t true. But who would make that up, and why?

The first ‘theory’ pinpointed the story to ASOS, or poor Candice Bailey to be exact. Her tweet, as seen below, was apparently misconstrued in a bizarre Chinese whispers style chain of events.

tweet

Now to me, this is quite obviously about some kind of filming for ASOS and Diet Coke- so did someone really see this and think ‘Oh my god, people are being shot in Oxford Circus, I must immediately send out a mass email to everyone in a 5 mile radius AND alert Twitter’?

Personally, I hope not. If it is true that this is the origin of the whole debate, I think perhaps a mischievous little ‘so and so’ may have altered the message and passed it on.

However, official reports tell a different story. The Evening Standard reported a policed training document had somehow been leaked and misinterpreted.

A Met spokesman said: "We can confirm that there has been no firearms incident in Oxford Street today. It would appear that some information about a routine police training exercise being held today has inadvertently got into the public domain.

"As part of that exercise, participants have been given a hypothetical written scenario which involved an armed incident on Oxford Street. We would like to reaffirm that this is a training exercise only."

Mass panic and concern hit the nation within minutes, if not seconds. Should this perhaps come as a warning for us all to rely less on social media and revert back to more traditional outlets for breaking news, or is this simply just a small blip in the system?

Tagged , ,

Online shopping- the devil in disguise

Contrary to the title of this blog post, I don’t in any way dislike online shopping- unfortunately, the opposite is true. After dragging myself away from yet another website I’ve got to wondering, has online shopping made things TOO simple?

Within five minutes of logging on to an online store you can be inserting your card details and HOORAY, you’re the owner of yet another brand new item of clothing that, realistically, you DON’T need! Now where is this clever, logical side of me when I’m browsing and buying?

You may think I’m being a bit OTT but it really does worry me how easy it is to rack up a serious bill for things that I could do without. But when I get countless newsletters and emails showing me “the very latest” and “this seasons best”, I just can’t help myself- I have to just have a little look. BE WARNED! There doesn’t seem to be any such thing as “a little look”, at least not if you’re me anyway..

Recently I have been quite good, and I’m managing to restrain my silly spending urges, but how long can this last when sites such as ASOS now lurk on Twitter, popping up to let me know about their “great new range”?

I think it’s great that more sites are embracing social media and using it to their advantage, I just ask that they don’t make that dress look TOO appealing…please?

Frankly I’m concerned, and I think it’s only fair that online sites reward my truly faithful service with some freebies- any chance of that? Bit optimistic maybe.

Tagged , ,

CIPR Guest Lecture

After a long day at Uni (9-6:30pm, I’m not just being dramatic..) I was surprised to find I still had the motivation to go to the CIPR guest lecture being held at the university!  The lecture was being held by previous lecturer Karl Milner, now the Director of Communications for the NHS Yorkshire and the Humber.  I must admit I wasn’t very optimistic about how much I would enjoy the lecture, the public sector and particularly the NHS has just never appealed to me when thinking about the direction I would like to go with my career. 

I had definitely changed my tune by the end of the lecture, and am actually now considering the NHS as a possibility for the future.  Karl paced the lecture well, telling five stories with tips and advice mixed in with his comical method of presenting. I was surprised to hear that NHS Leeds is the biggest single communications employer in Yorkshire and particularly interested to learn of the personal and emotional strength required to be a part of the NHS communications team. 

It seems to be a job with lots of ups and downs; one minute you’re the hero, and the next the latest villain! Working in the public sector had always seemed like the boring route and had never appealed to me before, but now I’ve heard about it first hand, I’ve been swayed!

There was one thing that confused me though.  During the questions at the end one student asked how the NHS was planning to involve social media in new campaigns.  Karl replied that they currently had no definite plans to use social media as they were unsure of the results (based on the older target audience).  Wolfstar are currently running a social marketing team for NHS Kirklees (part of NHS Yorkshire and Humber) which includes lots of social media- are there no more plans for this? And if so, why not? Social media can really help to reach publics that might not respond to traditional advertising.  I really hope NHS Yorkshire and Humber aim to embrace social media, bringing the public service into the modern day and helping give the public a way of communicating with the people behind the service.

What should we be taught about social media?

I was recently asked by Richard Bailey what I think first year students studying PR at Leeds Met should be taught about social media.  Well to be honest at the time of the question I didn’t really have enough knowledge of the area to answer sufficiently. 

After spending more time with Wolfstar I’ve begun to understand how important social media has become within the PR industry.

I’ve devised a quick list of questions/topics I think should be taught within lectures and tutor sessions for first year students… 

  • What is social media?
  • What technologies are involved? (many students presume Facebook and Myspace are the extent of social media sites)
  • Social media used to a clients advantage
  • What is a blog and should I have one? What are the advantages?
  • How do I work my blog? (including posts, hyperlinks, trackbacks, commenting, blogroll etc.)
  • What is an RSS feed? What are the benefits of subscribing to feeds?
  • Old media vs New media
  • Why is social media important for PR practitioners?

Guest lecturers from PR companies that currently use social media would also be of a huge advantage to students, giving them a first hand insight into the world of social media networking. 

I must admit I’ve become a bit of a social media monkey since beginning my placement with Wolfstar and now I love it (my laptop however is finding it a little more stressful..) With technology moving forward at such a pace, PR practitioners must embrace it and get social media savvy.  Teaching undergraduate students from the first year would enable them to get their names out there for people to see, increasing their chances of employment on completion of the degree. 

Follow

Get every new post delivered to your Inbox.